Cancellations: Life is hectic, however, if you must cancel your scheduled appointment, please give a 24-hour notification.
Arrival Time: For comfort and convenience please arrive on time, but not earlier than 10 minutes before your appointment. To be respectful of others’ experiences, please use the waiting areas available in the foyers.
Late Arrivals: If you are more than 15 minutes late, rescheduling may be required.
Color Treatments: Please arrive with dry hair and allow for 2.5 hours. Dry hair and allowing for enough time ensures a more efficient, enjoyable experience.
Long-hair Cuts: Please allow for 1.5 hours to make for a more complete and enjoyable experience.
Children: Please refrain from bringing children to your appointment. Though children are beautiful, this is your time to relax and fully enjoy your exclusive hair care experience. Please also note that the salon is not child-proof (not safe for children).